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April/May 1999

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Other Articles:
Client Profile The Write Publicist
Internet Trends
Direct Marketing for the Small Business
Toss your Travel Agent Away
Y2K- Are We Losing Our Minds?

INSIDE THE VIP ROOM

Designing Your Business for the Year 2000 and Beyond

The world of commerce has been re-invented, re-created, re-purposed and re-engineered so often it seems like "re-" has become a mantra of the age.  "Re-" does suggest a need to change and to venture down new and exciting paths.  Designing your business for the technological age of the 21st century is oftentimes a confusing and daunting task with very few road maps letting you know if you  are headed in the right direction. 

The internet is now poised to become the next major roadway that all businesses must contend with.  The trick to the Internet for you is the difficult task of finding ways to attract new customers while maintaining old customers and building a growing market for your services and products.  There are no doubts among experts that all markets and services will be profoundly impacted by the influence of the Internet.  Already we can see how several industries such as travel, automobile purchasing, stock investment, and print media have undergone an extreme net-induced change. 

No longer are customers tied to the typical business hours of 9 to 5 when making transactions or getting important and timely information.  These markets along with others have two options: change radically with the times or reach for the life jackets and pray for the best.  The playing field has been permanently altered.  You must dare to be different.  Make people notice who you are and what you have to offer.  The world is filled with new competitors with look-alike products and services.  How do you stand out from the crowd?

Dr. John W.Wilson, CEO
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