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Intercultural Communication
and Interactions

Emotional Experiences Resulting from Encounters with Cultural Differences

Anxiety - as people encounter unfamiliar demands they are likely to become anxious about whether or not their behaviors are appropriate.

Unconfirmed Expectations - people may become upset or uncomfortable when a situation differs from what they expected.

Belonging - people have a need to feel apart and to fell at home. A person my feel out of place and not at home in a culturally different environment.

Ambiguities - while working and living across cultures messages being given and received are often unclear.

Confrontation with one’s own biases - people may discover that previously held beliefs about certain groups might not be accurate or useful when interacting with someone from another culture.

Areas that incorporate cross - cultural differences that people sometime find difficult to understand and negotiate.

Work - difficulties can arise related to the proper relationships between on-task behavior and social interaction, the onus of control, decision-making strategies, and attitudes towards creative efforts.

Time and Space - various attitudes exist regarding the importance of being “on-time” to appointments, as well as the proper distance between each other while interacting.

Language - language difference are probably the most obvious problem which must be addressed when crossing some cultural boundaries.

Roles - there is a generally accepted set of behaviors people perform in relation to the roles they adopt.

Importance of the group vs. the importance of the individual - the relative emphasis on group vs. individual varies from culture to culture.

Values - people experiences in broad areas such as religion, economics, politics, and interpersonal relationships become internalized. Understand these internalized views are important to cross-cultural understanding.